Since a part of the port has been recently rented by a private company MPCT (MSC, Costa and Louis Cruises), the quays are located in a PRIVATE AREA.
The MPCT restricts the access to any transportation company that isn't booked directly by a cruise company or its local representative.
Therefore we have to park outside of that area even though we have an authorization from the port to enter.
(same for any other company)
Any cruise passenger who has booked a private tour has to walk outside the MPCT area to reach his vehicle.
Distance : from 100 to 800 meters depending on the quay (from 300 to 3000 feet)
If you take a guided tour, the guide will meet you on the quay to accompany you to the car park.
Even though we think that it is unfair that you are dropped off in a private area, there is nothing that we can do.
YOU are the only one who can complaint about it to your cruise company