booking conditions                         
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TOURS FROM OTHER TOWNS

 

 

 




 



 



 



 



 





hOW TO GET A QUOTE ?

Please send us a message with your

- name
- wishes and date of arrival
(Name of ship if you are looking for a shore trip from Marseille's harbor)
- number of passengers
- hours of departure / arrival
(half of the messages we receive don't have this basic information)

We will answer you back as soon as possible

 

hOW TO BOOK ?

A credit card number is necessary to book



- card number
- holder's name and address
- expiration date
- 3 digits of the security code (except for Amex)
Your card won't be charged and will serve only as a guarantee

Payment on site to your driver/ guide by cash or credit card (extra fee of 5 euros per CC)

For quotes of more than 500 euros, we may require a full payment in advance by bank wire.

 

general cancellation policy

Before 1 month : no fees
Between 1 month and 15 days : 25 %
Between 14 days and 1 week : 50 %
Less than 1 week : 100 %
These conditions may change according to the overall price of the quote

No fee if your ship is unable to dock neither in Marseille nor in Toulon, provided you inform us as soon as you have that information.

If the ship docks at Toulon instead of Marseille, you will be offered an adjusted tour from there for the same price



insurance

The company TRANSFERTS SERVICE is registered at the Chamber of Commerce - Aix en Provence
444 797 054 00012
Allowed by the French Ministry of Transport to transport passengers against payment.

For this activity, we are profesionaly insured by
Allianz 107 boulevard Baille 13007 MARSEILLE
Transport : Contract number 45570122 for our 4 cars and minibuses
Tourism : here

But : anything left in the vehicle without attention such as a camera or a bag isn't covered by our insurance in case of theft

BEHAVIOUR

It is forbidden to smoke, to eat and to drink (except water) inside our vehicles
The seat belt is mandatory
We gently require that parents look after their kids as we won't accept that they put their feet on the seats, use pens or paint in the car... we 'd better advise to chose short journeys to avoid any problem. Thank you for your understanding.
Pets are not allowed

 

 

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